The products and services sold on the website DrKeithWitt.com are non-tangible irrevocable goods. Refunds will not be issued on digital products, such as eBooks, Video products, Audio products, and Course Material such as is deliverable via member-gated webpages or via Email. Refunds will be issued in full for paid membership levels within 5 calendar days of purchase and require a written request sent to firstname.lastname@example.org or via the contact form at https://drkeithwitt.com/contact/. Electronic requests for refund will be time stamped and this time stamp will be used to determine eligibility for refund. The reason for this time requirement is that our paid membership accounts feature time-released delivery of high-value digital content which are non-tangible irrevocable goods whose Digital Rights Management features can be bypassed by a paid member. Refund requests made after the 5-day time limit will be prorated at owner’s discretion based on user’s download history. In plain language, you pay for what you download. Any recurring premium membership product can be cancelled at any time before the next billing date. Members will continue to have access to all content available at their membership level until their next billing date arrives. Members will be unable to access content at that membership level thereafter. Owner does not bear any responsibility and therefore will not satisfy any refund/return/exchange requests based on incompatibility of our products with older, unsupported computer systems or computer systems suffering from malware or viral infection. User assumes all responsibility for the web-worthiness of their devices in any case where they expect to engage with web-hosted digital multimedia content. In other words, if your computer has trouble displaying video files from YouTube or Vimeo, please do not attempt to buy our digital products, as they are hosted on services such as YouTube and Vimeo. Our Web Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.